We have compiled answers to the most common inquiries to ensure your experience with AlfredFLIX is seamless from the very first stream.
You can sign up directly on our website, and your account will be set up instantly upon successful payment. Please ensure you use a valid email address as your login credentials will be sent there.
We accept all major credit cards. All payments are processed securely via our dedicated payment processor, Stripe. Your payment information is handled on Stripe's secure servers.
You can cancel your subscription at any time via the Stripe Billing Dashboard. The cancellation will take effect at the end of your current paid billing cycle, and you will retain access until that date.
We maintain a strict no-refund policy on all subscription fees. We do not provide refunds or credits for partial periods.
We do not offer free trials, however, we do offer promotional codes from time to time that may grant a discount for your first month (e.g., $1 for the first month). Yes, promotional codes can be used during sign-up.
AlfredFLIX utilizes the Jellyfin application and supports nearly all major platforms: **Android Phone/Tablet, Android TV, iOS, XBOX, Roku, Google TV, and any modern Web Browser**. Visit our Setup Page for detailed guides.
You are permitted two (2) simultaneous streams per account.
The correct server address for setting up Jellyfin is watch.alfredflix.stream.
The most common cause of buffering is a temporary issue with your home internet. We strongly recommend rebooting your router, modem, and streaming device. For optimal performance, we suggest a minimum internet speed of **20 Mbps**.
Yes, offline viewing is available via the official Jellyfin mobile applications (iOS and Android).
Our curated library is updated nearly daily, ensuring there is always fresh and engaging content for our discerning patrons.
Yes! We welcome your suggestions. Simply email our concierge team with the movie or show title, and we will make every effort to fulfill your request and add it to the library.
**Absolutely not.** AlfredFLIX is an ad-free service, ensuring an uninterrupted cinematic experience.
We offer content up to **4K resolution**. We strive for high quality, but availability depends on the source material; not all titles are available in 4K or 1080p.
Yes, sharing with family members is allowed and encouraged, as there are no IP or location restrictions. Just be mindful of the 2-stream limit.
Go to the streaming server login page at watch.alfredflix.stream and click the "Forgot Password" link.
Yes, absolutely. Your payment details are fully handled by our secure, external processor, **Stripe**. We never store your sensitive financial data.
No. We have no need or desire to sell your personal data. Your name and email are stored on our secure Canadian servers solely for account management.
You can contact our dedicated concierge team directly by email at [email protected].